QRS Support Programs
New QRS medical devices come with a 3-year limited hardware warranty. In addition, you also receive a FREE year of Standard Support. After one year you can purchase Extended Support for your device to ensure you continue to
receive the best support offered in the business.
Receive a 10% discount when you extend your support prior to it expiring.
PC Based Support Programs
For PC-based Spirometer, Pulse Oximeter, and Electrocardiogram ECG / EKG: SpiroCard®, SpirOxCard®, OxiCard® and Universal ECG™.
Click here for a printable brochure.
Price: FREE 20% of MSRP Per Incident Duration: 1-year 1-year Per Incident Workstation Software Upgrades & Patches: $500 Technical Support:(Phone, Fax or Email) $65 Per Incident IDMS Database Support: $100/Hour General "How to" Question: FREE Access to Online Knowledge Base: FREE Lead Wire and PC Cable Warranty: $250 + Shipping Loaner Device: $100 + Shipping Annual Device Calibration: Includes Calibration & Cleaning) $100 + Shipping *Hardware Obsolescence Guarantee: Not Available Ala Carte
Standard
SupportExtended
Support
(PN: Z-5000-2710)Ala Carte
Support
(1 Device)
15% of MSRP
(2 Devices)
10% of MSRP (3+ Devices)
Overnight Delivery
Stand-alone Support Programs
For Stand-alone Spirometer and Electrocardiograph ECG / EKG: Sensaire® and Biolog™
Click here for a printable brochure.
| Standard Support |
Extended Support (PN: Z-5000-2710) |
Ala Carte Support | |
|
Price: |
FREE |
$199 Per Device |
Per Incident |
|
Duration: |
1-year |
1-year |
Per Incident |
|
Workstation Software Upgrades & Patches: |
|
|
$500 |
|
Technical Support: |
|
|
$65 Per Incident |
|
Firmware Upgrades: |
|
|
$100 + Shipping |
|
General "How to" Question: |
|
|
FREE |
|
Access to Online Knowledge Base: |
|
|
FREE |
|
Lead Wire Warranty: |
|
|
$250 + Shipping |
|
Loaner Device: |
|
|
$100 + Shipping |
|
Annual Device Calibration: Includes Calibration & Cleaning |
|
$100 + Shipping |
Hardware Warranty Extension
Customers can extend the hardware warranty by 1-year for Stand-alone devices.
*Additional fees apply.