Customer Care

QRS promises satisfaction, guaranteed.  Below please find resources to support and assist you when using your QRS device.  If you can't find what you are looking for, please contact Customer Care and we will work with you to answer your questions and develop solutions to the problems or issues you may be experiencing.

Software

 

Please use this form to Register Your Product. Please contact Customer Care with questions or for assistance.

 

Software Options:

Office Medic 5.8.2 – (64-bit Systems)

Installation Instructions

Install the software prior to connecting the medical device to the PC.

  1. Verify your PC meets the system requirements and that you are logged in as the administrator.
  2. Close all other programs.
  3. Register your product(s) using this page to receive software updates (included under warranty)
  4. Click on the link, select Download and select Save to save the zip file to your hard drive. (download files) *Email QRSsupport@vectracor.com for password
  5. Unzip the file and double-click on Setup.exe. Follow the prompts for installing the software.

System Requirements

  • Operating System: Windows® 7,  Windows® 8, Windows® 10
  • Free Disk Space: 1 GB
  • RAM: 1 GB (min)
  • Internet: Internet Explorer 9.0 (min)
  • Processor:   1.4GHZ (min) 2GHZ or faster recommended
  • An available USB Port

For all other questions please email QRSsupport@vectracor.com